Shipping Policy

Shipping Policy

Thank you for shopping with Connor Co. We aim to provide a smooth and reliable delivery experience for every customer.

Processing Time
Orders are processed within 1–3 business days. You will receive a confirmation email once your order has been shipped.

Shipping Times
Delivery times vary depending on your location and the shipping option selected at checkout. Standard shipping typically takes 5–12 business days. High-demand items or international orders may require additional time.

Shipping Costs
Shipping fees are calculated at checkout based on your location and order size.

Order Tracking
Once your order ships, you will receive a tracking number by email. Please allow up to 48 hours for tracking information to update.

Incorrect Address
Customers are responsible for ensuring that all shipping information is correct at the time of checkout. If an address error results in a failed delivery, we cannot issue a refund. Contact us immediately at connorcoshop@gmail.com if you notice a mistake.

Lost or Delayed Packages
If your package appears delayed or lost, reach out to us at connorcoshop@gmail.com and we will help investigate the issue with the carrier.

Customs and Import Fees
International customers are responsible for any customs duties or taxes that may apply.