FAQ

What is Connor Co.?
Connor Co. is an online store offering curated products designed for quality, value, and great customer experience.

2. How can I contact customer support?
You can reach us anytime at connorcoshop@gmail.com. Our team aims to reply within 24 hours.

3. What payment methods do you accept?
We accept major credit cards, debit cards, and other secure payment options available at checkout.

4. Do you offer order tracking?
Yes. Once your order ships, you will receive a tracking number by email.

5. How long does shipping take?
Shipping times vary based on your location and the specific product. Typical delivery ranges from 7 to 15 business days. You will see estimated delivery times at checkout.

6. What is your return policy?
We offer returns within 30 days of delivery for unused and unopened items. Contact us at connorcoshop@gmail.com to start a return.

7. What if my order arrives damaged or incorrect?
Email us with your order number and photos of the issue at connorcoshop@gmail.com and we will take care of it.

8. Can I change or cancel my order?
If your order has not shipped yet, we can help you modify or cancel it. Contact us as soon as possible.

9. Do you offer international shipping?
If international shipping is available for your location, you will see the option at checkout.

10. How do I know my payment information is secure?
We use Shopify’s secure checkout system to protect all payment details through encryption and trusted payment gateways.